Frequently Asked Questions
Find answers to common questions about your MARAIS experience.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend comparing these measurements against your own or a similar garment you already own for the perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or change your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
MARAIS is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and certified sustainable fabrics across our seasonal collections.
Do you restock items that are sold out?
Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
How should I care for my MARAIS garments?
Specific care instructions are located on the internal wash label of each garment. We generally recommend cold washes and air drying to preserve fabric longevity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery windows are calculated at checkout based on your location.